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Terms & Conditions

Last Updated: January 5, 2026

Welcome to Sofon. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.

1. Acceptance of Terms

By accessing or using the Sofon website ("Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Sofon.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

2. Eligibility

To use our Website and purchase our products, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete information during registration
  • Comply with all applicable laws and regulations

If you are using the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Product Information and Ordering

Product Descriptions

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free.

Pricing and Payment

  • All prices are in U.S. dollars unless otherwise stated
  • Prices are subject to change without notice
  • We accept major credit cards, debit cards, and other payment methods as indicated
  • Payment is due at the time of order placement
  • You authorize us to charge your payment method for the total order amount

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraud or unauthorized transactions
  • Limits on quantities available for purchase

4. Shipping and Delivery

Shipping Policy

  • We ship to addresses within the United States
  • Shipping times vary based on location and selected shipping method
  • Free shipping is available on qualifying orders as specified
  • You are responsible for providing an accurate shipping address
  • Risk of loss passes to you upon delivery to the shipping carrier

Delivery

Estimated delivery times are approximate and not guaranteed. Delays may occur due to weather, carrier issues, or other factors beyond our control. We are not liable for delayed deliveries.

5. Return and Refund Policy

60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all products. If you are not satisfied with your purchase, you may return the product within 60 days of receipt for a full refund.

Return Conditions

  • Returns must be initiated within 60 days of delivery
  • Products may be opened or unopened
  • Returns must include all original packaging materials
  • Refunds will be processed to the original payment method
  • Shipping costs are non-refundable except in cases of defective products

How to Return

To initiate a return, contact our customer service team at returns@sofon.com or call 1-800-SOFON-01. We will provide you with return instructions and a return authorization number.

6. Product Use and Safety

Intended Use

Sofon products are dietary supplements intended to support nerve health and overall wellness. They are not intended to diagnose, treat, cure, or prevent any disease.

Warnings and Precautions

  • Consult your healthcare provider before using if you are pregnant, nursing, taking medications, or have a medical condition
  • Keep out of reach of children
  • Do not exceed recommended dosage
  • Discontinue use and consult a healthcare provider if adverse reactions occur
  • Store in a cool, dry place

Allergen Information

Our products may contain or be manufactured in facilities that also process allergens. Please review ingredient lists carefully.

7. User Accounts

Account Registration

You may be required to create an account to access certain features or make purchases. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized account use
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion.

8. Intellectual Property

Ownership

All content on the Website, including text, graphics, logos, images, videos, and software, is the property of Sofon or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, or create derivative works from our content
  • Use our trademarks, logos, or branding without permission
  • Remove or alter any copyright, trademark, or proprietary notices
  • Frame or mirror any portion of the Website
  • Use automated systems to access the Website

9. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Engage in fraudulent or deceptive practices
  • Harass, abuse, or harm others
  • Impersonate any person or entity
  • Interfere with Website operations or security
  • Collect user information without consent
  • Use the Website for commercial purposes without authorization

10. Third-Party Links and Services

The Website may contain links to third-party websites or services. These links are provided for convenience only. We do not endorse, control, or assume responsibility for third-party content, privacy practices, or terms of service.

Your use of third-party websites or services is at your own risk and subject to their terms and conditions.

11. Disclaimers

No Medical Advice

The information on the Website is for informational purposes only and does not constitute medical advice. Always consult a healthcare professional before starting any supplement regimen.

No Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Website will be uninterrupted, error-free, or secure
  • Defects will be corrected
  • The Website is free of viruses or harmful components
  • Product results are guaranteed

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SOFON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS IN THE TWELVE MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Sofon, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

  • Your use of the Website or products
  • Your violation of these Terms
  • Your violation of any rights of others
  • Your violation of applicable laws

14. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Arbitration

Any dispute arising from these Terms or your use of the Website or products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Los Angeles, California.

Class Action Waiver

You agree to resolve disputes individually and waive your right to participate in class actions, class arbitrations, or representative actions.

15. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sofon regarding your use of the Website and products.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

16. Contact Information

If you have any questions about these Terms, please contact us:

Sofon Customer Service
Email: legal@sofon.com
Phone: 1-800-SOFON-01
Address: 123 Health Street, Wellness City, CA 90210

Thank you for choosing Sofon! By using our Website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms and Conditions. We are committed to providing you with high-quality products and excellent customer service.